Shipping policy
Last updated: October 14, 2026
Where We Ship
We currently ship to addresses within the continental United States (48 states). We don't ship to Alaska, Hawaii, US territories, or international addresses at this time.
Where Orders Ship From
Our products ship directly from our international fulfillment partner, which is why delivery takes longer than items shipped from a local warehouse. Tracking may show international and customs updates. That's normal.
Processing Time
Orders are processed within 2–5 business days (Monday to Friday, excluding public holidays). Orders placed on weekends are processed the next business day.
During busy periods, promotions, or major holidays, processing may take longer. We'll email you if there's a significant delay.
Delivery Times
Orders typically arrive within about 2 weeks of being placed. Shipping costs are shown at checkout before you pay.
Delivery estimates aren't guaranteed. Customs clearance, carrier volume and weather can sometimes cause delays.
Free Shipping
Orders with a subtotal of $74.99 or more qualify for free standard shipping within the United States. Subtotal is the price of your items before tax. Orders under $74.99 will have shipping costs calculated and shown at checkout before you pay.
Customs, Duties and Import Fees
Any import duties, customs fees or tariffs on your order are paid by us and included in the price. You won't be asked to pay anything extra on delivery.
Order Tracking
When your order ships, you'll get an email with a tracking number. International tracking can take 3–5 business days to start showing updates, and it may pause while your package is in transit or clearing customs. That's normal.
Once your package reaches the US, it's usually handed off to a local carrier for final delivery, and the tracking number may change or update to show the new carrier.
Delays
If we find out your order can't ship within the time shown here, we'll email you with a new estimated shipping date and give you the choice to wait or cancel for a full refund. If we can't give you a new date, or the delay goes on past the revised date, we'll cancel your order and refund you in full unless you tell us you'd like to keep waiting.
Lost, Late or Stolen Packages
- If your order hasn't arrived within 25 business days of shipping, or tracking hasn't updated for 10 business days, email info@goodsyenterprises.com. We'll look into it with the carrier and, if the package is lost, send a replacement or a full refund.
- If a package shows as delivered but you can't find it, please check with neighbors and your local post office, and look around your delivery area. Then contact us within 7 days of the delivery date and we'll help.
- Please double-check your shipping address at checkout. We aren't responsible for orders sent to an incorrect address entered at checkout, but we'll do our best to help.
Address Changes and Cancellations
Need to change your address or cancel? Email info@goodsyenterprises.com within 12 hours of placing your order. Once an order has been sent to our fulfillment partner, we may not be able to change or cancel it. You can still return it under our 30-day money-back guarantee.
Returns
Our return instructions and prepaid labels send items to our US return address. See our Refund Policy for details.
Sales Tax
Applicable sales tax is calculated and shown at checkout.